Terms of Service
Last Updated: November 6, 2025
Note: This is a reference translation. The Traditional Chinese version is legally binding.
1. Acceptance of Terms
Welcome to JetChat's services. These Terms of Service ("Terms") constitute a legally binding agreement between you and JetChat ("we", "our").
By using our services, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our services.
2. Service Description
JetChat provides online communication and collaboration platform services. We reserve the right to modify, suspend, or discontinue any part of the services at any time, with or without notice.
While we strive to ensure service availability, we do not guarantee that the services will always be available, uninterrupted, or error-free.
3. User Accounts
3.1 Account Registration
You must:
- Be at least 13 years old to use our services
- Provide accurate, complete, and up-to-date registration information
- Maintain the security and confidentiality of your account information
- Be responsible for all activities that occur under your account
3.2 Account Security
You are responsible for maintaining the security of your account. If you discover any unauthorized use of your account, please notify us immediately. We are not liable for any loss or damage resulting from your failure to comply with this security obligation.
4. Acceptable Use
You agree not to:
- Violate any applicable laws or regulations
- Infringe upon the rights of others, including intellectual property rights
- Upload or transmit viruses, malware, or other harmful code
- Harass, threaten, defraud, or impersonate others
- Send spam or unsolicited commercial communications
- Attempt unauthorized access to the services or related systems
- Interfere with or disrupt the integrity or performance of the services
- Collect or store personal information of other users
- Use the services for any illegal or unauthorized purpose
5. User Content
5.1 Content Ownership
You retain all rights to any content you upload, post, or submit through the services ("User Content"). By submitting User Content, you grant us a worldwide, perpetual, non-exclusive, royalty-free license to use, reproduce, adapt, publicly transmit, broadcast, publish, and display that content in any manner necessary to provide the services.
5.2 Content Responsibility
You are solely responsible for your User Content. You represent and warrant that you own or have obtained all necessary rights and permissions to post User Content and grant the licenses described in these Terms.
6. Intellectual Property
The services and their original content, features, and functionality are owned exclusively by JetChat and protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.
Unless explicitly authorized by these Terms, you may not exercise any rights including but not limited to reproduction, adaptation, transmission, sale, or rental of any part of the services and all legal rights therein, nor may you reverse engineer or attempt to extract the source code of our software.
7. Termination
We may immediately suspend or terminate your account and access to the services without prior notice, for any reason, including but not limited to violation of these Terms.
You may terminate your account at any time by ceasing to use the services and deleting your account. Upon termination, your right to use the services will immediately cease.
8. Disclaimer of Warranties
The services are provided on an "as is" and "as available" basis, without any warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
We do not warrant that the services will be uninterrupted, timely, secure, or error-free. You use the services at your own risk.
9. Limitation of Liability
To the maximum extent permitted by applicable law, JetChat and its officers, directors, employees, or agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, loss of data, business interruption, or other intangible losses, even if we have been advised of the possibility of such damages.
10. Indemnification
You agree to indemnify and hold harmless JetChat and its affiliates, officers, agents, employees, and partners from any claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including but not limited to attorney's fees) arising from: (a) your use and access to the services; (b) your violation of any term of these Terms; (c) your infringement of any third-party rights.
11. Dispute Resolution
11.1 Governing Law
These Terms shall be governed by and construed in accordance with the laws of the Republic of China (Taiwan), without regard to its conflict of law provisions.
11.2 Dispute Resolution
Any disputes arising from or related to these Terms shall first be resolved through good faith negotiation. If the dispute cannot be resolved through negotiation, both parties agree to submit to the jurisdiction of the Taipei District Court in Taiwan.
12. Changes to Terms
We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice before the new terms take effect. What constitutes a material change will be determined at our sole discretion.
By continuing to access or use our services after any such modifications become effective, you agree to be bound by the revised terms.
13. Severability
If any provision of these Terms is found to be invalid or unenforceable, that provision will be removed or limited to the minimum extent necessary, and the remaining provisions of these Terms will continue in full force and effect.
14. Entire Agreement
These Terms constitute the entire agreement between you and JetChat regarding the services and supersede any prior agreements we may have had regarding the services.
15. Contact Information
If you have any questions about these Terms of Service, please contact us:
Email: service@jetchat.com
Address: 2F, No. 300, Yangguang St., Neihu Dist., Taipei City, Taiwan